Frequently Asked Questions
See below some of our frequently asked questions, if you are still unable to find an answer to your question, be sure to get in touch with us by calling or emailing us.
General
Do you manufacture bespoke flight cases?
Yes, Packhorse specialises in designing and hand-building bespoke flight cases to suit individual requirements. We can tailor the dimensions, internal foam or lining, fittings and finishes to help protect your equipment during storage and transport.
Do you sell ready-made flight cases?
Yes, we offer a selection of ready-made flight cases, racks and trunks, including stock items and clearance products. Availability varies, so please browse our online shop to see what is currently available.
Can I order a flight case made to my own dimensions?
Yes, we can manufacture custom flight cases to suit your equipment and specific requirements. Contact our sales team to discuss the dimensions, intended use and any additional features you need.
What types of equipment can you make flight cases for?
We manufacture flight cases for a wide range of equipment and industries, including music and touring, audio, lighting, broadcast, science and technology, and motorsport. If you have specialist equipment that needs protection, speak to our team about a suitable solution.
Can you add foam inserts or internal padding to a flight case?
Yes, we can incorporate foam inserts and other internal protection into bespoke flight cases. The design can be tailored to the shape, size and protection requirements of the equipment being transported.
Can you add logos or custom branding to flight cases?
Yes, branding can be incorporated into selected flight case designs. Options include screen-printed logos and other customised finishes, depending on the design and requirements. Please discuss your branding needs with our sales team when requesting a quotation.
How long does it take to manufacture a bespoke flight case?
Lead times depend on the design, quantity and current production schedule. Bespoke orders typically take around four weeks, although this can vary. Please contact our sales team for an estimated lead time for your project.
How do I get a quote for a bespoke flight case?
Contact our sales team at sales@packhorse.co.uk with details of your equipment, dimensions, quantity and any specific requirements. Drawings, photographs or reference images can also help us understand your project and recommend a suitable solution.
Where are Packhorse flight cases made?
Packhorse designs and hand-builds flight cases at our workshops in Peterborough, UK. Our team brings extensive experience in manufacturing protective cases for touring, entertainment and a variety of specialist industries.
Can you manufacture a single flight case or a small batch?
Yes, we can discuss one-off bespoke flight cases as well as short production runs. Contact our sales team to talk through your requirements and obtain a quotation.
Deliveries
Do you deliver flight cases across the UK?
Yes, Packhorse offers delivery across the UK. We can arrange different delivery options depending on your requirements, the size of your order and the destination.
Do you offer same-day delivery?
Yes, we can arrange a dedicated door-to-door same-day delivery service for urgent orders. This option is ideal when your flight cases need to reach their destination quickly. Please contact our sales team to discuss availability and obtain a quotation.
Do you offer next working day delivery?
Yes, next working day delivery is available by pallet or parcel, depending on the size and type of your order. Please contact our sales team to confirm the most suitable delivery option and cost for your requirements.
How much does delivery cost?
Delivery costs depend on the destination, the size and weight of your order, and the delivery service required. Please contact our sales team for a delivery quotation.
Can I collect my order instead of having it delivered?
Yes, collection can be arranged from our workshop in Peterborough. Please contact our team to confirm the collection arrangements.
